30-Day Warranty Terms

✅ 30-Day Satisfaction Guarantee Terms

At ClinicMinutes.co, your health and satisfaction are our top priorities. That's why we offer a 30-day satisfaction guarantee on all eligible products.

Please read the following terms carefully to understand what the warranty covers and how to submit a claim.

🕒 Warranty period

You have 30 days from the delivery date to evaluate your purchase and submit a warranty claim if you are not satisfied for valid reasons.

✅ What is covered by the warranty?

The warranty applies in the following cases:

• You received a damaged or defective product

• No improvement despite following the instructions for use

• There is a problem with the quality of the product itself.

❌ What is not covered by the warranty

This warranty does not cover:

• change of mind

• Incorrect orders placed by the customer

• Used products returned without a valid reason

• Claims submitted after 30 days of delivery

• Incomplete, open, or damaged packaging (due to user mishandling)

📩 How to submit a guarantee request

To apply, please email us at:
📧 support@clinicminutes.co
Please include:

• Full name and order number

• Reason for the claim

• Clear images of the product and packaging

• Description of how to use the product

Our team will review your application within two business days and guide you through the next steps.

💳 Refund

If your request is approved, you will receive a full refund to the original payment method within 5-7 business days.

🛡️ Our promise to you

We trust the quality of our products and are confident that you'll get real results. If it's not—and it's within our terms—we'll make it right.